Our ongoing marketing services are typically provided under a 12-month agreement with monthly billing. This gives our team enough time to develop, execute, test, and optimize a marketing strategy rather than making decisions based on short-term results. After the initial term, the engagement can continue on an ongoing basis, subject to the terms of your agreement.

It depends on the services you select. Digital Artisan allows you to choose individual services or combine multiple services into a customized package. Each service has its own scope, deliverables, and pricing, so you only pay for the marketing support your business needs.

Yes. Your advertising budget is separate from our management fee. Your Digital Artisan fee covers the strategy, setup, management, optimization, and reporting of your campaigns. The actual advertising spend paid to platforms such as Meta or Google is funded separately by the client.

Yes. We can create, configure, and manage your advertising accounts and campaigns across platforms such as Meta and Google. Your business always retains ownership of its advertising accounts and assets. Our team manages them on your behalf while you maintain control of your business data and accounts.

Once your service is confirmed and we have the required information and access, our typical onboarding process takes approximately 2–3 business days. We'll use this time to understand your business, gather the necessary assets and access, establish the initial strategy, and prepare your service for execution.

Absolutely. Our standard plans are designed to make choosing services simple, but they aren't one-size-fits-all. You can select individual services or combine multiple services into a custom package based on your business goals. For example, you may combine Meta Ads, Google Ads, SEO, content marketing, or marketing automation into one coordinated solution.

Yes, when responsibilities and ownership are clearly defined. For the best results, we generally recommend having one clearly defined team responsible for the overall marketing strategy. However, Digital Artisan can work alongside an internal team when we are engaged for specific areas such as paid advertising, SEO, creative production, or marketing automation. Before starting, we'll establish clear responsibilities so everyone knows who owns each part of the marketing process.

Yes. Digital Artisan works with businesses internationally. Our digital-first approach allows us to support businesses across different markets, time zones, and industries. We'll tailor the strategy, channels, content, and campaigns to your target market and business objectives.

We focus on reporting the metrics that matter to your business, not just activity metrics. For advertising services, performance data can include leads, clicks, conversions, cost per lead, campaign performance, and other platform-specific metrics from services such as Meta and Google. When CRM and automation services are included, we can also provide deeper business insights such as lead engagement, opportunities, bookings, conversations, and other customer activity. Clients receive regular reporting, and where our CRM is part of the solution, a dedicated dashboard can provide ongoing visibility into your marketing and business performance.

We define success around your business objectives and the KPIs relevant to the services you choose. Depending on your goals, this may include generating qualified leads, increasing bookings, improving conversion rates, growing website traffic, increasing engagement, improving advertising efficiency, or generating more opportunities. We continuously review performance and use the data to identify what is working, what needs improvement, and where we can create further growth.